Privacy Policy

Information We Collect

We collect information to process your tour reservations, ensure seamless pickup and customer service, and fulfill our legal obligations under United Arab Emirates law.

• Personal Details: Name, email address, contact phone/WhatsApp number, nationality, and hotel/pickup address in Dubai or nearby emirates.
• Booking Details: Selected tour packages, dates, number of guests, special requests, and activity preferences (e.g., quad biking or dietary requirements).
• Payment Data: Payment transaction references and billing details. All online financial transactions are processed directly by certified third-party payment processors.
• Technical & Browsing Data: IP address, browser type, device information, operating system, pages visited, and interaction data collected automatically via cookies and web analytics tools.

How We Use Your Information

We use the personal data we collect exclusively for operational and customer service purposes:

• Booking Fulfillment: Confirming reservations, arranging pickup transfers, issuing tickets, and delivering safari services.
• Customer Communication: Sending booking confirmations, tour updates, pickup timing alerts, and responding to inquiries via email or WhatsApp.
• Payment Processing: Processing tour charges, validating transactions, and preventing fraudulent payment activity.
• Service Improvement: Analyzing website performance, user preferences, and conversion metrics to improve site usability and safari packages.
• Legal Compliance: Fulfilling record-keeping, safety regulations, and tax compliance requirements set by Dubai government authorities (DET/RTA).

Online Payment Security & Credit Card Protection

Data Privacy: bookdubaisafari.com does NOT store, sell, share, rent, or lease any credit/debit card details or personally identifiable financial information to third parties.

PCI-DSS Compliance: All online payment transactions are encrypted and processed through certified, PCI-DSS compliant third-party payment gateways.

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that all data transmitted between your browser and our servers remains encrypted and secure.

Data Sharing & Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We share your data only with trusted entities strictly necessary to execute your booking:

• Operational Partners: Local drivers, licensed tour guides, and desert camp operators who require your name, hotel details, and contact number to arrange your pickup and tour services.
• Payment Service Providers: Merchant bank processors and payment gateway partners that execute secure online payment operations.
• Legal Authorities: Regulatory agencies, law enforcement, or courts within the UAE when required by law or to protect the safety and rights of our guests and business.

Cookies & Tracking Technologies

Our website utilizes cookies, web beacons, and analytical software (such as Google Analytics) to enhance your browsing experience:

• Essential Cookies: Necessary for website navigation, booking engine operation, and security.
• Analytics Cookies: Help us understand user activity, site traffic, and marketing efficiency.
• Managing Cookies: You can adjust your web browser settings to reject or restrict cookies. Please note that disabling essential cookies may impact certain functionality on our booking platform.

Data Security & Storage

We implement strict physical, electronic, and managerial security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal customer data is restricted exclusively to authorized personnel involved in fulfilling your booking.

Data Retention & Your Rights

Retention Period: We retain personal information and transaction records only for as long as necessary to complete service delivery, fulfill legal/accounting retention rules in the UAE, or resolve potential disputes.

Your Rights: You have the right to request access to, correction of, or deletion of your personal data held in our active databases, subject to legally mandated record-keeping obligations.

External Links

Our website may contain links to third-party platforms or service providers. We are not responsible for the content, security, or privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any modifications will become effective immediately upon being posted on this page. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: